Is A Digital Triage Solution On Your Roadmap?

A critical component of Digital Front Door, Patient Engagement, Patient Pre-Visit, and Home Healthcare monitoring is a Triage solution or “symptom checker”. 
In a typical clinical workflow, a symptom checker is a first step in seeking care. Patients enter symptoms into the tool which provides information and guidance on potential causes and appropriate next steps for care. By providing patients with access to reliable, evidence-based information on their symptoms, symptom checkers reduce demand for nursing care and improve efficiency of the healthcare system overall. An AI-driven symptom checker and potentially benefit a number of clinical workflows in a hospital/medical practice:
1. Patient Triage: An Ai-driven symptom checker can help patients self-triage and determine severity of symptoms, reducing the number of non-urgent cases the practitioners need to see.
2. Diagnosis and Treatment Planning: The tool analyzes large amounts of data to identify patterns and make recommendations for diagnosis and treatment, helping healthcare providers make more informed decisions and improve patient outcomes.
3. Disease Management: It can be used to monitor symptoms of patients with chronic conditions and provide guidance on how to manage symptoms at home.
4. Population Health Management:  It can help identify trends and patterns in symptoms of a patient population, which can help healthcare providers identify and address public health issues.

WellAI’s ‘Physician Grade’ Symptom Checker 

Most triage or symptom checkers are a joke. Non intuitive, sporting pseudo “AI”, 15 -30 minute questioning times, with limited diagnostics – poorly architected tools can result in misdiagnosis or lack of use. Too many people dangerously rely on Dr. Google and their ilk – boasting 50% accuracy rates. With the nursing shortage and need for greater efficiency in patient workflow, the ‘symptom checker’ is seeing an increase in interest.


Why Our Solution is Unique

1. Our solution starts with cutting edge scientifically validated research not garbage patient data from an EHR

2. It uses neural networks not AI driven decision trees which create constraints

3. A practicing physician and nurse contributed to the solution

4. Our UX design is more intuitive than competitive solutions

5. Integrates with a number of EMR/EHR solutions (NextGen, AthenaHealth, etc).

Doctors are eliminating manual symptom assessment with our rapid NLP driven app which can segment patients by criticality faster and reduce patient visit time by up to 50% or more (15 minutes+ is eliminated with precise symptom automation).

WellAI Digital Health Triage Assistant: Best in Class Tech Reduces Triage Time up to 50%


  • An NLP driven HIPAA compliant mobile app that runs on any smartphone or is embedded into a website or IVR system.
  • The most comprehensive and accurate, addressing 500+ health conditions with 83% average accuracy
  • Patients speak or type symptoms
  • The plain language is translated to medical terminology
  • The app researches the literature and dynamically asks a series of 10 -15 follow on questions
  • In less than 2 minutes, it presents the two most probabilistic diagnoses, with backup information, and basic treatment consideration.
  • Offers a specialized pediatric model for diagnosing under 18 years old


The actual AI engine reads, researches, and processes large amounts of medical information to provide diagnostics and validation. Currently it accesses over 30 million medical journals, articles, publications and studies and will self-update/learn as new information becomes available.


Let Me Show You How It Works

If a triage solution is on your roadmap – as an enhancement to a patient focused solution or home healthcare to reduce cost, direct patient care more effectively, reduce visit and intake time, then you must set up a demo and look at WellAI.


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