{"id":398,"date":"2021-12-13T10:36:15","date_gmt":"2021-12-13T10:36:15","guid":{"rendered":"https:\/\/wellai.health\/blog\/?p=398"},"modified":"2021-12-30T22:46:03","modified_gmt":"2021-12-30T22:46:03","slug":"i-love-you-siri-please-dont-kill-me","status":"publish","type":"post","link":"https:\/\/wellai.health\/blog\/i-love-you-siri-please-dont-kill-me\/","title":{"rendered":"I love you, Siri. Please don\u2019t kill me."},"content":{"rendered":"\r\n
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Humans have had a love-hate relationship with AI.\u00a0 We love our car autopilot.\u00a0 But then we get scared when the media focuses on the one car accident involving an autopilot, even though there are 1,500 car accidents per day (according to the National Highway Traffic Administration) that have nothing to do with autonomous driving.\u00a0 We love chatting to Amazon\u2019s Alexa, but we get upset when it only knows the answer to 1 out of every 10 questions about your health.<\/p>\r\n

We would take Alexa\u2019s honesty and lack of medical knowledge all day long versus Siri\u2019s \u201cknow it all\u201d attitude and usage of an Internet search engine for medical answers.\u00a0 Ironically, the reason users with questions about their health are more satisfied with Siri than with Alexa is because Siri \u2013 you guessed it \u2013 knows it all.\u00a0 Unfortunately, this erroneous claim results in 14 (!) times more potential deaths for Siri vs Alexa.\u00a0 1 in every 5 (or 20.9%) of medical inquiries in Siri and its consequent diagnostics and treatment advice could cause potential death, according to a 2018 study in the Journal of Medical Internet Research<\/a>.\u00a0 In other words, Alexa is not designed for medical knowledge, and because it didn\u2019t know the answers, it could not cause much harm.\u00a0 Siri, on the other hand, was designed to answer every question.\u00a0 However, as the study points out, for most of the medical questions Siri just sends the user to a web page.\u00a0 (Full disclosure: this study only analyzed 394 medical inquiries from 54 subjects, which is a small sample by most data science standards, but it is still a decent sample to infer some interesting conclusions.)<\/p>\r\n

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Many thought that the COVID-19 pandemic would accelerate the acceptance of AI by medical professionals.\u00a0 In fact, the opposite happened.\u00a0 According to a recent industry study by Eagle Hill Consulting<\/a>, 63% of healthcare workers said that digital health solutions added more stress, while 83% said their jobs were harder to do when new digital tools were introduced.<\/p>\r\n

It\u2019s the same \u201cSiri effect\u201d mentioned earlier.\u00a0 When the front-line health workers are burning out and getting desperate, giving them the most popular AI tool is not helping, and in fact creating an aversion to AI.\u00a0 Healthcare needs AI tools that would make the healthcare workers and their patients\u2019 lives easier, not harder.\u00a0 Healthcare is in great need of the right digital tools and innovative wellness solutions.<\/p>\r\n

The reason 1 in 5 health diagnostic and treatment answers by Siri could cause potential death is simple.\u00a0 Using the Internet or a search engine to offer medical advice, based on one question, or one or two symptoms, is outright dangerous.<\/p>\r\n

Think about your experience with a human doctor.\u00a0 It\u2019s interactive.\u00a0 The doctor would ask you a question.\u00a0 Based on your answer, the doctor would ask a follow-up question.\u00a0 And so on.\u00a0 The doctor would consult your chart.\u00a0 A good doctor would also recommend a second opinion.<\/p>\r\n

Good healthcare is interactive healthcare.\u00a0 Good healthcare is based on science and depends on a variety of sources of medical knowledge, including digital knowledge.<\/p>\r\n

Interestingly, a simple disclaimer that a digital assistant should only be used exactly for what it is \u2013assistance \u2013 and a doctor\u2019s advice is still highly recommended makes a huge difference.\u00a0 A brand new study in the Journal of Medical Internet Research<\/a> concluded that patients do respond to such disclaimers, and that statically significantly improves their health outcomes.<\/p>\r\n

What about AI and doctors working together?\u00a0 Critics would suggest that\u2019s not a good idea.\u00a0 And they may have a point.\u00a0 According to a brand new study by data scientists at Google\u2019s Deepmind<\/a>, human medical experts are still much more accurate than the machine learning algorithms, including Gopher, a 280 billion parameter transformer language model.<\/p>\r\n

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So human doctors are better than machines.\u00a0 Case closed, right?<\/p>\r\n

No one is suggesting that human doctors are not good at what they do.\u00a0 Their experience is irreplaceable, and no machine would be to replicate their experience, their empathy and their human touch for many decades and centuries to come.<\/p>\r\n

However, machines are, by definition, better in speed, calculation and aggregation.\u00a0 200 to 1,000 peer-reviewed medical studies are being added to WellAI<\/a>\u2019s medical dataset daily.\u00a0 There is no way any human can read and learn this much information.\u00a0 Do you know who can read these many articles?\u00a0 Machines can.<\/p>\r\n

According to Bayes\u2019 Theorem for Digital Health<\/a>, combining data from an interactive digital health assistant (e.g. WellAI<\/a>) and human doctor\u2019s expertise creates the best outcome for the patient, versus relying on just<\/em> doctor\u2019s expertise or just<\/em> digital health assistant\u2019s advice.\u00a0 AI and humans work together to create better health outcomes.\u00a0 Wow!\u00a0 What a concept.<\/p>\r\n

So please don\u2019t dismiss AI in helping you feel better.\u00a0 Please give digital health a chance.<\/p>\r\n

A recent report from the World Economic Forum<\/a> found that around 66% of healthcare providers spread across 14 global markets are investing significant amounts of resources and time into digital health solutions.<\/p>\r\n

The future of healthcare is doctors using AI as a tool to create better outcomes for their patients, the same way they are using a stethoscope, MRI or CT scan.<\/p>\r\n

Stay healthy!\u00a0 Stay knowledgeable about your health.<\/p>\r\n

Thank you!<\/p>\r\n

WellAI<\/a> Team<\/p>","protected":false},"excerpt":{"rendered":"

Humans have had a love-hate relationship with AI.\u00a0 We love our car autopilot.<\/p>\n","protected":false},"author":3,"featured_media":402,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[180],"tags":[171,11,22],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/wellai.health\/blog\/wp-content\/uploads\/2021\/12\/I-love-you-Siri.-Please-dont-kill-me-e1639391745469.jpg?fit=700%2C395&ssl=1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/posts\/398"}],"collection":[{"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/comments?post=398"}],"version-history":[{"count":4,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/posts\/398\/revisions"}],"predecessor-version":[{"id":508,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/posts\/398\/revisions\/508"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/media\/402"}],"wp:attachment":[{"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/media?parent=398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/categories?post=398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wellai.health\/blog\/wp-json\/wp\/v2\/tags?post=398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}